Privacy Policy

1. Who We Are

StackFast (“we”, “us”, “our”) is a custom software development business based in Australia. We build apps, tools, and systems for businesses. This policy explains how we handle your personal information when you visit our website or engage our services.

2. Information We Collect

We may collect the following information:

• Contact details — name, email address, phone number, and business name when you reach out to us or book a call.
• Project information — details about your business and project requirements shared during scope calls or correspondence.
• Usage data — anonymous analytics data such as pages visited, browser type, and device information collected through cookies or similar technologies.
• Payment information — billing details processed securely through our payment provider. We do not store card numbers on our servers.

3. How We Use Your Information

• To respond to enquiries and provide quotes
• To deliver and manage our services
• To send project updates and communications
• To process payments and invoicing
• To improve our website and services
• To comply with legal obligations

4. Sharing Your Information

We do not sell your personal information. We may share information with trusted third-party services that help us operate our business, including:

• Cloud hosting and infrastructure providers
• Payment processors
• Analytics services
• Email and communication tools

These providers are required to protect your information and may only use it for the purposes we specify.

5. Data Security

We take reasonable steps to protect your personal information from unauthorised access, loss, or misuse. This includes encryption, access controls, and secure infrastructure. However, no method of transmission over the internet is completely secure.

6. Cookies

Our website may use cookies and similar technologies to improve your experience and collect anonymous usage data. You can control cookie settings through your browser preferences.

7. Your Rights

Under the Australian Privacy Act 1988, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of marketing communications

To exercise any of these rights, contact us at hello@withstackfast.com.

8. Data Retention

We retain personal information for as long as necessary to provide our services and fulfil our legal obligations. Project-related information is retained for the duration of our engagement and a reasonable period afterwards for support and legal compliance.

9. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.

10. Contact Us

If you have questions about this privacy policy or how we handle your information, contact us at:

hello@withstackfast.com